7 Ways for Hotels to Think Outside the Box to Fit New Customer Success Inside the Box

Choose the right place to start

The pursuit of Happiness

Connectivity and Community

Identify pain points

  1. Productivity — anything to do with creating more effectiveness with happiness, less time, effort, and/or money to meet fulfill the customer experience
  2. Simplicity — eliminate or reduce complexity
  3. Convenience — raise when are where Hotel and customers want something 24/7/365
  4. Risk — reduce financial, physical and elements jeopardizing the reputation
  5. Fun and Image — create a new look and attitude that supports the customer experience
  6. Environmental friendliness — create green and eco-friendly products

Make every micro-moment matter

Imagine where you and your customers could be

  • Cognitive — perceptions, judgment, reasoning dictated by emotions, learning
  • Affective — influenced by emotions and rationale
  • Behavior — actions as a result of rational
  • Awareness
  • Attention
  • Secure attention
  • Hold attention through interest
  • Interest
  • Desire
  • Arose desire
  • Create confidence belief
  • Secure decision and action
  • Create satisfaction
  • Action
  • Community
  • Value
  • Quality
  • Experience
  • Retention

Take an active part in the customer journey

Social Media Mastery for Hotels



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Are Morch

Are Morch


Digital Marketing Coach | ❤️All things Hotels 🏩 and Digital Marketing | Digital Marketing for Hotels http://bit.ly/HotelCoach