Crafting Digital Customer Experiences for Hotels

Are Morch
5 min readDec 12, 2019

Digital customer experiences are not limited to booking hotel rooms but they are about the entire journey from discovering a place, to considering various hotels and learning about local experiences through recommendations, reviews, comments, and general public opinions.

Sarah, a mother of two, in her early 30s, is a fashion consultant and a first-generation Egyptian immigrant…

Are Morch

Digital Marketing Coach | ❤️All things Hotels 🏩 and Digital Marketing | Digital Marketing for Hotels