Emerging Technology Helping Hotels Differentiate and Boost Customer Service

The Hotel business faces the same automation and technology adoption challenges as the rest of the hospitality sector. It can learn lessons and show others how to make the best use of technology with some clever deployment of new ideas and cutting-edge IT.

Chatbots Can Make Customers Happier

When travelers look for a Hotel, the key aspects remain the same as ever, clean room, comfortable bed, decent view for tourists, somewhere good to eat and polite…